Label Engine

If your label engine import fails, check to see if there are multiple "accounts" within the file that are separate by blank lines.

If so: 

  • delete the blank rows, along with the "Account:" line, and the header row, so that all the data is joined up into one
    • leave the "Account:" and header rows at the top of the file in place
  • save the file as a CSV UTF-8
  • re-import via the Label Engine importer

Note: there is still a "Label" column designating which data belongs to which label - we don't currently use this column, but we could in the future. 

If you need/want the data separated by account within your imports (or into another another IC account altogether):

  • cut/paste that data into a new spreadsheet 
    • make sure to remove it from the original sheet so it doesn't get double-ingested or cause that one to fail
  • keep the "Account:" line and the header row at the top
  • save the file as a CSV UTF-8
  • re-import via the Label Engine importer
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