Redeye
How to get the Data:
- Log in to Redeye's cpanel
- In the left side menu, click Accounting then EOM Date Range
- Download Physical Sales, Digital Sales - All, Returns, Advertising, Other Expenses, and Spotify Discovery Marketing (if applicable)
- Each report should download directly in .csv format
Importing into IC:
- In IC, navigate to Royalties -> Data Imports.
- Select the respective Redeye importer from the dropdown menu for each individual report
- Click submit (default timestamps are automatically assigned based on the schedule below)
When to get the data
Redeye's reporting date equates to what we call a timestamp in our system,
not the paid timestamp. The payouts for the various reports are delayed as follows:
- Physical: 4 months
- Digital: 3 months
- Returns, Advertising, Spotify Discovery Marketing, and Other Expenses: 1 month
Say you needed data for Q4 (Oct - Dec), you would download the following files:
- Physical: Jun 1 - Aug 31
- Digital: Jul 1 - Sep 30
- Returns, Advertising, and Other Expenses: Sep 1 - Nov 30
If you're doing a monthly data cycle for Oct, at the end of Oct, download the following:
- Physical: Jun 1 - Jun 30
- Digital: Jul 1 - Jul 31
- Returns, Advertising, and Other Expenses: Sep 1 - Sep 30
Here's the full chart: Redeye Paid Timestamp vs. Data Month